.ctl-bullets-container { display: block; position: fixed; right: 0; height: 100%; z-index: 1049; font-weight: normal; height: 70vh; overflow-x: hidden; overflow-y: auto; margin: 15vh auto; }
Skip to content

Wiring a Heat Pump Thermostat: A Step-by-Step Guide

Hot pumps drive compressors for heating and cooling. By connecting the heat pump with an internal heating strip, your heating and air conditioning system gains new vitality. The thermostat can control the operation of the entire heat pump system with an optional auxiliary heating strip.


The thermostat manufacturer’s algorithm displays the best timing and intervals for the heat pump, the heating level your model can reach, the heating strip, and indoor fan speed. The control parameters of the system can be found in the thermostat configuration menu, accessible through switches defined for each thermostat model. Information about the parameters can be found in the heat pump installation instructions and the auxiliary heating strip.


Items needed for connecting the heat pump thermostat:

  • Screwdriver
  • Wire stripper
  • Wire cutter
  • Plastic zip ties


Various methods to connect the heat pump thermostat:

The heat pump transfers heat from one place to another, and the switching between heating and cooling depends on the season and thermostat settings. Additionally, air-source heat pumps have backup heating methods for two reasons:


When the heat pump system starts defrosting, it needs an alternative heat source.


The primary backup or auxiliary heating method for the heat pump is the electric heating strip. The second most common backup heat source is a gas furnace. Finally, both of these different methods might require separate connections to the heat pump thermostat.


Heat pump wire labels:

Cable C and its connection – The old cable C? This is a common issue that causes confusion and distress for many people. The reason is that most modern thermostats require or need the C wire to function properly. The usual 24V C wire comes from the control transformer and the aforementioned R wire. In a four-wire heating and cooling system, the control transformer serves as the power source, with one side being the main voltage from the transformer, and the other side providing the 24V control voltage from the other side of the transformer.


To have a complete circuit, there needs to be a power source, a path, and a load. In this case, the transformer is the source, the R and C wires are the path, and the thermostat is the load.


Cable R and its connection – The cable R is the 24V hot wire from the control transformer. This is used to energize the control relays and is the connection point in the system. The thermostat is merely a switch that provides the power from the transformer.


C wire connection issues:

The C wire is usually dark blue.


This means that if you don’t have the correct number of thermostat wires, you’ll need to connect the new thermostat wire to the new thermostat. In other words, you need the correct number of wires for the new thermostat to function properly. Compared to air conditioning thermostats, heat pump thermostats require more connections, and that’s where the C wire comes into play.

heat pump installation

Other names and wires for R terminal:

It is not recommended to power two thermostats with two transformers. If there’s only one transformer, there might be a jumper (or a copper strap) between the right and RC terminals. If there’s no jumper, the red wire will be disconnected. The end of the red wire from the furnace transformer is labeled RH. Additionally, the cooling system’s control transformer has a red wire, and its end is at the RC terminal.


Some may ask why a single common wire or C wire is used in this case. It’s a big question, especially for beginners starting in the HVAC industry. It indicates that they are afraid. This is because all neutral wires (in most cases) are the same. Unless it’s too costly, I advise clients to rewire the transformer. Most transformers in both systems can handle the voltage and amperage required to power all control devices for both systems, and rewiring is straightforward (at least for me).


Other control terminals and cable names for the heat pump:

Identifying cable terminal Y – This color is usually yellow and connects to the Y terminal. The compressor contactor is engaged in the condenser for cooling.


O wire label – This is for the reversing valve in the condenser unit. Depending on the thermostat setting, the reversing valve switches the condenser from heating to cooling and vice versa.


Adjusting cable clamp W – This color is typically white and used for the W terminal. It controls either the electric heating strip or the gas furnace (dual fuel). This wire also works with the air handler/furnace and the condenser. When the condenser goes into defrost mode, the control board automatically defrosts the system. Once in defrost mode, the backup heating system kicks in. In most cases, you don’t need to worry about the capacitor’s wiring when replacing the thermostat.


Connecting additional thermostats to the heat pump thermostat:

In some cases, your system needs deployment. Most residential systems are dual-stage systems. In this case, you will need a thermostat with W2 and Y2 connections. These connectors have different colors, but in most cases, W2 is black, and Y2 is light blue. Depending on the system, W2 can be used for emergency heating, which is the backup heat source. It is sometimes referred to as an auxiliary heater and used when the condenser has problems.


In some cases, the thermostat terminal may be labeled Aux/E/W2.


If the old thermostat uses two separate wires and has them terminated separately at the Aux and E terminals, you should use additional wires and wire them together. Then connect the auxiliary cable to Aux/E/W2*. *Be sure to follow the manufacturer’s wiring instructions, as manufacturers may have different instructions.


This situation is rare but still possible. If you are using a conventional air conditioning or heat pump system and have installed an RC-RH jumper, you only need one adapter and don’t have to worry about having two transformers in the system.


If there are operational issues, you must ensure that the connections from the air handler to the thermostat and then to the condenser are the same. Additionally, use our other resources (other articles) to troubleshoot thermostat problems.


Heat pump thermostat wiring tips:

If you have any doubts about which wire color goes where, the table above will be helpful. The thermostat cables are very useful. Just like with other colors and positions, red represents the power, going to the R terminal. Depending on who ultimately connects the thermostat, they may not have followed the color code for the wires.


Before removing the old wires, take a photo of the wiring and place it on the base of the old thermostat. Take a picture with your phone for future reference.


Before attempting any wiring, be sure to turn off the power. Forgetting this step could result in the transformer burning out or the low-voltage circuit breaker tripping or blowing a low-voltage fuse.


For a complete list of wire colors, characteristics, and uses, see here – Heat Pump Thermostat Wire Colors.


Your setup may differ from the description provided here. The above heat pump circuit diagrams cover about 90% of heat pump thermostats.


Note: Some thermostats may have a feature called “Emergency Heat” that shuts off the heat pump and activates the auxiliary heating strip as the primary heat source. This feature is only intended for limited use since energy costs are typically higher than using the heat pump system. The terminal used for this function is labeled E.

Looking for heat pump provider?

Shenling will be the best solution of how to use a heat pump in winter

Most modern programmable thermostats have the following features:

Low voltage testing, indicating insufficient input power.


Error codes indicating reasons for system malfunctions.


Compressor off delay of at least 3 minutes to avoid short-cycling the compressor, which could shorten its lifespan.


Programmable day and night target temperature settings.


Weekend settings and holiday discount functions.


Remote viewing of thermostat status and control parameters via smartphone or computer. This feature may increase the cost of the thermostat.


Conclusion on how to wire a heat pump thermostat:

The final step is to follow the thermostat manufacturer’s wiring and setup instructions carefully. Newly installed thermostats require specific heat pump configurations. The purpose of the instructions is to assist you in setting up and making the necessary changes to the thermostat to make it work properly with the heat pump.


Connecting a heat pump thermostat involves other wire configurations, but the ones mentioned above are the basic ones. I hope this explanation helps you better understand the wiring process. If you have a humidifier and an electronic air cleaner for air purification, these devices will require additional cables. Follow the basic wiring instructions of the thermostat. If you feel confused, it’s best to contact a professional. Furthermore, having a professional HVAC technician do the job for you will save you money, as it is better in the long run than damaging something due to incorrect wiring.


Note: Some thermostats may have a function called “Emergency Temperature” that, when set, turns off the heat pump. Then, the primary heating source becomes the auxiliary heating strip. This feature is only meant to be used for a limited time since the energy cost is typically higher than using the heat pump system. The terminal used for this function is labeled E.


Most modern programmable thermostats come with the following features:

  • Low voltage testing to show insufficient input power.
  • Error codes to indicate the reasons for system malfunctions.
  • A compressor off delay of at least 3 minutes to avoid short-cycling, which could shorten the compressor’s lifespan.
  • Programmable day and night target temperature settings.
  • Weekend settings and holiday discount functions.
  • Remote viewing of thermostat status and control parameters via smartphones or computers. This feature may increase the cost of the thermostat.


In conclusion, when wiring a heat pump thermostat, it’s crucial to follow the manufacturer’s wiring and setup instructions precisely. New thermostats often require specific configurations for proper operation with heat pumps. The provided information covers the basics of thermostat wiring for a heat pump system. If you have additional devices like a humidifier or electronic air cleaner, they may require extra wiring. Always consult the thermostat manufacturer’s instructions and seek professional help if you are unsure about the wiring process. A professional HVAC technician can ensure a proper installation and save you from potential issues caused by incorrect wiring.

Related posts

Related heat pump products

Get Quote